Rent Your RV

Frequently Asked Questions

How do I pay?

Payment is handled securely through the Tern platform — you won't need to exchange money directly with the owner. You'll see the full cost, including any fees, before you confirm your booking.

What happens if the vehicle breaks down during my trip?

Contact the owner in the first instance, and reach out to Tern support if you need further assistance. Roadside assistance arrangements are outlined in your booking details before you depart.

What's included with the rental?

Each listing specifies what's included — things like bedding, kitchen equipment, and camping chairs vary by owner. Check the listing details and feel free to message the owner directly if you have questions before booking.

What do I need to rent an RV?

You'll need a valid Australian driver's licence appropriate for the vehicle type, and to complete Tern's renter verification. Specific requirements are outlined during the booking process.

Can I cancel or change my booking?

Cancellation and modification terms depend on the individual listing's policy, which is clearly displayed before you book. We recommend reviewing these before confirming your reservation.

How are owners and vehicles verified?

All owners and vehicles go through a verification process before being listed on Tern. We want you to book with confidence, knowing the vehicle is as described and the owner is genuine.

Are the vehicles insured?

Yes. Tern provides insurance coverage for renters during the rental period. Full policy details are available during the booking process before you confirm.

What types of vehicles are available?

You'll find a range of options including motorhomes, campervans, caravans, and camper trailers. Each listing includes photos, features, and pricing so you can find the right fit for your trip.

How do I find and book an RV?

Search by location and dates, pick the vehicle that suits your trip, and send a booking request. Once the owner confirms, you'll receive everything you need ahead of pickup.

What is Tern?

Tern is an Australian RV rental marketplace connecting travellers with local vehicle owners. Browse and book motorhomes, campervans, caravans, and camper trailers — all from everyday Australians.

How long does it take to get listed?

Most listings are reviewed and approved within 48 hours. Once you're live, your RV is visible to renters straight away.

What if something goes wrong during a rental?

Our support team is here to help if any issues arise. Between our insurance coverage, security deposit process, and renter verification, there are multiple layers of protection in place for your vehicle.

Is it free to list my RV?

Listing is free. Tern takes a small service fee from each booking, which means we only make money when you do.

How and when do I get paid?

Payments are processed securely through the platform and transferred to your nominated bank account. You'll receive payment after the rental period begins, so you're always covered before handover.

Can I block out dates when I want to use it myself?

Absolutely — your calendar is yours to manage. Block out any dates you need, and your RV simply won't appear as available to renters during those periods.

Can I choose who rents my RV?

You have control over your availability and can review booking requests before confirming. We also verify all renters on the platform to give you peace of mind before anyone gets behind the wheel.

Is my RV covered while it's being rented?

Yes. Tern provides insurance coverage for your vehicle during active rental periods. Full details are available during the listing process, and we recommend reviewing the policy to understand what's included.

What types of RVs can I list?

We accept a wide range of vehicles including motorhomes, campervans, caravans, and camper trailers. If you're not sure whether yours qualifies, list it and we'll let you know during the approval process.

How much can I earn?

It depends on your RV type, location, and how often you make it available — but many owners earn enough to meaningfully offset their ownership costs. Use our earnings calculator to get an estimate based on your vehicle.

How does Tern work for owners?

You list your RV on Tern, set your own availability and pricing, and we connect you with verified renters. When a booking is confirmed, you hand over the keys — we handle the platform side so you can focus on being a great host.